1. Who is responsible
The controller of your personal data is Digitech Hub, Ltd., VAT BG204494064, 1700 Sofia, Bulgaria. Write to contact@prodsure.eu for anything about your data.
2. What we collect
| When | Data | Why (legal basis) |
|---|---|---|
| Free catalog check | The file you upload. It is read to build the report and is not saved. | To give you the result you asked for (legitimate interest). |
| Alert search | The words you search for. They are not stored with your identity. | To show the results (legitimate interest). |
| Account | Email address, name if your sign-in provider gives one, sign-in provider (password or Google), dates of creation and last visit. | To provide the service you signed up for (contract). |
| Saved catalogs | Catalog name, file name, your products and the alerts matched to them. | To check the catalog every night and show you the matches (contract). |
| Emails | Your email address and the content of the account and alert emails we send you. | To deliver the alerts you asked for (contract). |
| Every visit | Technical logs: IP address, browser, pages requested, time, errors. | To keep the service secure and working (legitimate interest). |
| When you write to us | Your email address and message. | To answer you (legitimate interest). |
3. What we do not do
- No advertising or tracking cookies, and no third-party analytics. See the Cookie Policy.
- We do not sell personal data or catalogs, and we do not share them with other sellers.
- We do not send marketing emails unless you asked for them.
- No decisions with legal effect are made about you by automated means. Product matches are suggestions for you to review.
4. Who helps us process data
We use these providers, each under a data processing agreement:
| Provider | What for | Where |
|---|---|---|
| Google Cloud (Google Cloud EMEA Limited, Ireland) | Hosting of the application, the database with accounts and catalogs, the nightly check, logs. | The database is in Frankfurt, Germany (europe-west3). |
| Firebase Authentication (Google) | Sign-in with email and password or with Google. | May process sign-in data in the United States. |
| Resend (Resend, Inc., USA) | Sending account and alert emails. | United States. |
Where data goes outside the European Economic Area, it is protected by the EU–US Data Privacy Framework or by the European Commission’s standard contractual clauses.
5. How long we keep it
- Files from the free check: not kept after the report is built.
- Saved catalogs and matches: until you delete the catalog or the account.
- Account data: until you ask us to delete the account.
- Technical logs: for a limited period set by our hosting provider, then deleted.
- Messages you send us: as long as needed to answer and follow up.
6. Your rights
Under the GDPR you can ask us for access to your data, to correct it, delete it, limit its use, give it to you in a portable format, and you can object to processing based on legitimate interest. Write to contact@prodsure.eu; we answer within one month.
You can also complain to the Bulgarian Commission for Personal Data Protection (www.cpdp.bg) or to the data protection authority of your country.
7. Security
How we protect the data is described on the Security page.
8. Changes to this policy
When we change this policy we update the date at the top. If a change matters to account holders we email them.
Questions about this page: contact@prodsure.eu